Welcome to freshdirectdeals.com. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully.
- General
These Terms & Conditions (“Terms”) govern your use of our website and your purchase of products from freshdirectdeals.com. By accessing or using our website, you agree to these Terms. If you do not agree with any part of these Terms, you must not use our website. - Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the updated Terms will take effect immediately upon posting. Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms. - Privacy
Your use of our website is also governed by our Privacy Notice, which details how we collect, use, and protect your personal information. - Account
To access certain features of our website or place an order, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to provide accurate, current, and complete information when creating your account and to update it as necessary. - Orders and Payment
Order Acceptance: All orders placed through our website are subject to our acceptance. We may refuse or cancel any order for any reason, including product availability, errors in pricing or product descriptions, or any other issue.
Payment: Payment must be made at the time of order. We accept major credit cards and other payment methods as indicated on our website. You agree to pay all charges incurred by you or any users of your account and credit card (or other applicable payment method) at the prices in effect when such charges are incurred. - Shipping and Delivery
Shipping Rates: Standard Shipping: £3.99, Expedited Shipping: £5.99, Overnight Shipping: £8.99. We offer free shipping on all orders over £50.
Processing Time: Orders are typically processed within 1-2 business days. Delivery times vary depending on the shipping method selected and your location.
Shipping Address: You are responsible for providing an accurate and complete shipping address. We are not responsible for any delays or non-delivery due to incorrect or incomplete addresses. - Returns and Refunds
Our Returns Policy outlines the process for returning products and obtaining refunds. Please review this policy before making a purchase. - Product Descriptions
We strive to provide accurate and detailed descriptions of our products. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free. If a product offered by freshdirectdeals.com is not as described, your sole remedy is to return it in unused condition. - Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of freshdirectdeals.com or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, modify, or distribute any content from our website without our prior written consent. - Limitation of Liability
To the fullest extent permitted by law, freshdirectdeals.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or the purchase of products from us. Our total liability to you for any claim arising from your use of our website or purchase of products shall not exceed the amount paid by you for the products in question. - Governing Law
These Terms and your use of our website shall be governed by and construed in accordance with the laws of the jurisdiction in which freshdirectdeals.com is based, without regard to its conflict of law principles. - Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: service@freshdirectdeals.com Phone: +44 741 199 0094
Thank you for choosing freshdirectdeals.com. We appreciate your business and look forward to serving you.